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Fresh Food Share FAQs

We try to make a trip to one of our Fresh Food Shares as similar as possible to going to a grocery store. It is extremely important to us that we provide a dignified experience for every single person who needs to use our services, as well as for our volunteers and team members. We want our facilities to be a place you can come and know that you are totally welcome. After checking in, you’ll be able to choose the food you want. We don’t want anyone to worry about where their next meal is going to come from, and it’s our privilege to be able to help however we can. You will always be welcome for as long as you need to come to the Food Bank.

Please bring a photo ID (any photo ID is fine), along with proof of address and any documentation you can that shows your income levels. If you don’t have these items or are working on gathering them, you can still visit us. Simply come by the Fresh Food Share and a team member or volunteer will work with you on your situation to make sure you can get food.

Clients can visit the Food Bank up to two times per week. If you can only make it once per week, you can do both shopping trips in one day, but you’ll need to exit the Food Bank and come back through the main entrance to check in a second time—just like you were making two separate trips.

Fortunately, we are able to offer a wide variety of fresh, shelf-stable and frozen or refrigerated food items, including an ample supply of fresh produce. What you find at the Fresh Food Share may vary from day to day, and we can never guarantee that we’ll have a specific item. What we can guarantee is that you will have access to a good supply of nutritious food.

Yes. If you need food, come to the Food Bank, and we will get you some food. Depending on your income, you may not qualify to receive certain government commodities, but you can still access a wide variety of donated food. Again, if you are in need of food, come visit us. We can help.

Many people are picking up food for their entire family, and some of our clients help out relatives or neighbors by picking up their food for them.

No. While it may be frustrating, we do not allow clients to use place markers to reserve a place in line. Only a person can reserve a spot in line. If the weather isn’t great (too cold, too hot) and you have a vehicle you can sit in, feel free to wait in your car until you are ready to get in line. We have enough food to distribute throughout the day and you will be able to get some food.

Pets cannot come inside our Fresh Food Shares. Only service animals are allowed at the Fresh Food Share pantries. Federal law defines services animals as dogs that are trained to perform a specific task related to a person’s disability. Emotional support or comfort animals are NOT considered service animals under the Americans with Disabilities Act (ADA).

Please come by! Many of our clients receive SNAP benefits in addition to visiting our Fresh Food Shares. In fact, we have a full-time crew dedicated to helping people get signed up for SNAP benefits. Our vision is a hunger-free Larimer County, and we want you to take advantage of every available resource to get the food you need for your household.

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